Birmingham City University - IPP Enquiry, welcome
Scope and ownership
Birmingham City University is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. This accessibility statement covers the pages that sit on the mySRS website (
Using the website
We strive to create a website that can be used by as many people as possible. We understand the importance of creating content with accessibility in mind.
This means you should be able to do the following:
Use zoom to 200%
Use screen readers
How accessible is our website
We know that some parts of this website are not fully accessible:
Staff content and functionality
Student content and functionality
What to do if you can’t access parts of the website
If you are unable to access content on our website, we will try to provide alternative formats to mitigate this. We are unable to provide content in every available format but we will aim to try and make our content as accessible as possible based on your needs. We review our available formats on an annual basis and our next review will take place in May/2021
Requesting an alternative format
If you require information in an alternative format, please contact mySRS Accessibility Support at email address
providing the following details:
Description of webpage and the issues you are experiencing and what changes you require to the format
Please include "mySRS Accessibility Support Alternative Format" in the email subject
Your email will be acknowledged within 5 working days.
Alternative formats available:
Please note, we are currently unable to provide content in the following formats:
Reporting accessibility problems
While we review and audit our pages frequently there may be issues that we are not aware of. If you find a page that contain accessibility issues that we have not listed above, please let us know and we will look into this.
If you find a page that isn’t accessible, please contact mySRS Accessibility Support at email address
, providing the following details:
Description of webpage and the issues you are experiencing
Please include "mySRS Accessibility Support Accessibility Issues" in the email subject
Your email will be acknowledged within three working days and we will provide a timescale for resolution if possible.
If you are unhappy with the response you have received from the University about your accessibility-related issue, you can make a complaint to the University by emailing
providing the following details:
Details of initial contact with the university including who you contacted and the information you provided
Reason for escalation
Your email will be acknowledged within 1 week and we will provide details of the next steps and how the complaint will be dealt within 3 weeks.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 - AA standard, due to the non-compliances listed below.
The content listed below is non-accessible for the following reason:
mySRS built in Reports: Functionality requires on MS Reports 2014 which has elements that are non-accessible
Chosen form widget: Functionality requires software supplier Tribal Education LTD to make changes as are currently non-accessible
There are some areas of the website that we are currently unable to resolve without significant changes to the overall platform and infrastructure that we have in place. Thisincludes the following:
Staff content - Content will be worked on so content is accessible by December 2022
Student content- Content will be worked on so content is accessible by December 2021
Non-compliance with accessibility regulations
Birmingham City University have a commitment to provide accessible web content. To ensure that we are making our existing content accessible and that all new content works for as many users as possible we have a roadmap in place that will allow us to continually improve our website. Some of the key milestones are provided below.
All Student content- Content will be worked on so content is accessible by December 2021
All Staff content - Content will be worked on so content is accessible by December 2022
Content not within the scope of the regulations
Changes to the mySRS website are required to undergo accessibility testing before gaining approval to go into the live website by the Academic Registry change group. Accessibility Reviews of the mySRS website are reported to the Birmingham City University Web Accessibility Steering Group.
Date of publish: 13/Jul/2021